Patient Reviews

Response from the owner:We are compelled to respond to this review directly as it contains serious accusations that are factually incorrect. We take great pride in our practice, and we categorically deny being 'scammers' or operating with dishonesty. To set the record straight: We absolutely do verify insurance: Our team performs a comprehensive insurance verification for every single patient prior to their consultation. We do not 'lie' or use false information. If you were told you have no coverage due to age, that is a direct restriction set by the insurance or Medicaid carrier, not by us. We are obligated to relay the coverage details exactly as they are provided to us by the insurance company. We do not discuss other patients: You mentioned a 'friend' in your review. Please understand that due to HIPAA and strict patient privacy laws, we never discuss a patient's financial or medical details with anyone other than the patient or their legal guardian. We cannot and will not address second-hand information regarding another person’s account. Pricing & transparency: Our contracts and savings are clearly outlined in writing. We do not force treatment; we offer options. You are under no obligation to start treatment if you do not feel ready to. We operate with highest ethical standards and work hard to make orthodontics affordable. If you wish to discuss the specifics of your verified insurance breakdown, you are welcome to contact our office manager directly. Thank you, -Imagine Orthodontic Studio www.ImagineOrthoStudio.com

Response from the owner:Thank you for your positive feedback! Our team is dedicated to providing exceptional orthodontic care in a welcoming environment, and it’s rewarding to know that our efforts resonate with the community.

Response from the owner:Thank you, Yara! We're thrilled to hear you had a great experience at our studio. Your feedback motivates us to continue providing exceptional service. We look forward to seeing you again soon!