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Check out what our patients are saying about their 5-star experience with our amazing team!
Great customer service, always greeted with a smile. Norma was very polite and professional. She was able to help me order another set of retainers promptly. Thank you so much
We had an initial consultation with Dr. Bonser and Stephanie was our treatment coordinator at the Lakeland location. The office is very clean and esthetically pleasing which creates a fun, clean and upbeat atmosphere. They have seats for parents to sit near their kids while they are getting work done which is nice. Dr. Bonser was very nice and informative on how she felt treatment would address my concerns with my son's teeth. I loved how personable she was which made me feel comfortable talking to her and I felt confident that she could address his orthodontic needs. She explained everything well and in a way I could understand. Stephanie was super sweet when discussing the contract and options with me and worked with me so that I could make the financial choice that best suited my family. The option we chose was a good amount less than quotes I recieved from other orthodontists which was also a deciding factor. However, even with the better cost, we wouldn't have chose this office if we weren't happy in the other aspects as well. I was happy for all the reasons listed above, therefore we chose Imagine.
Got both of my identical twin boys braces done today staff was super friendly and knowledgeable helped address all of my concerns and answer all of my questions boys said the experience was quick and painless 10/10 experience
Daniel, Jenny and Norma at front desk are so nice to me! Thank you guys you guys are the best people to meet
Response from the owner:Thank you for your kind words! We're thrilled to hear that Daniel, Jenny, and Norma made your experience enjoyable. Your satisfaction is our priority, and we look forward to seeing you again soon!
We have been coming here for the past five years. I can’t thank them enough for the care from all the techs but more importantly Dr. Christman. They display genuine intensiveness and very professional!
Response from the owner:Thank you for taking the time to leave us a great 5-star review!
Hailey WAS AMAZING, she was a hoot
Response from the owner:Thank you so much for the positive feedback. We are honored to serve each and every one of our patients!
Q was wonderful! So sweet and gentle. Looking forward to seeing her again!
10/7/25 - visited Quanda again & had another great appointment! It's always a pleasure.
10/7/25 - visited Quanda again & had another great appointment! It's always a pleasure.
Response from the owner:Thank you for your kind words! We do everything in our power to make scheduling, completing, and following up on patient appointments as seamless as possible.
Amazing experience everyone here is super nice especially Hailey she was very helpful and nice. Definitely a great experience getting my braces here
Response from the owner:Thank you for your wonderful review! We're thrilled to hear you had an amazing experience with us, especially with Hailey. Your satisfaction is our priority, and we look forward to seeing you again!
Had an amazing experience!! Hailey and valeria were so nice and sweet!! Definitely would recommend them to any patient!!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that Hailey and Valeria made your experience enjoyable. Your recommendation means a lot to us. We look forward to seeing you again!
The customer service is GREAT! It’s literally 8 am and they are super chipper and welcoming already. I had a consultation that went past 5 pm the other day and they were just as nice & sweet at the end of the day. Love them!
Quandah was great! Loved the experience!
Quandah was great! Loved the experience!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with Quandah and our team. Your satisfaction is our priority, and we look forward to seeing you again soon!
